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Tag: Customer Experience (CX)

Contributors

Using Emotional Data to Create Knockout Customer Experiences

September 11, 2019 Ming Fai Chak

Every morning as we step out of the house, we tend to make judgements and decisions based on the most minute emotional responses of the people around us.

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Digital Market Asia is a Singapore based media house that caters to the marketing community in the digital age. The company’s flagship news portal, www.digitalmarket.asia, serves as a comprehensive source of news, views and analyses for all avenues of digital media, marketing and advertising. DMA partners with leading industry events that have a digital and technology focus to them. DMA acts as a lookout for new marketing ideas, emerging tools and technology for marketing and helps companies devise communication strategies for the digital landscape.